Craving a Fresh Start? Explore a Career in Magical Malta!
Relocate to the stunning island of Malta—famous for its turquoise waters, rich history, and dynamic job market—and take the next exciting step in your career!
We’re looking for a sharp, proactive Customer Success Specialist to join our team. If you thrive in fast-paced environments and enjoy solving problems with precision, this could be your perfect fit.
Role Overview:
As a Customer Support Specialist , you’ll manage customer interactions through email and live chat—no phone support required. Your role will involve reviewing content, ensuring platform compliance, identifying fraudulent activity, and working collaboratively to enhance user satisfaction.
Key Responsibilities:
Detect and handle suspicious or fraudulent behavior with accuracy
Keep clear and organized records of customer interactions and resolutions
Collaborate with internal teams to improve support processes and customer outcomes
Use the best tools and resources to deliver precise and helpful responses
Meet individual and team performance targets
Work in coordination with both internal departments and client-side teams
Stay updated on moderation protocols through regular training
Adjust quickly to new workflows, projects, and client requirements
Requirements:
Why Join Us:
Excited to take the next step in your customer support journey? Apply now , and we'll connect with you soon!
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