Job Description

Do well by doing good. EnergySage is the leading online marketplace for solar and other clean energy technologies. Millions of consumers use our content and tools to research and evaluate solar, batteries, community solar and other energy products and services. Our brand is trusted by consumers and thought leaders. Check out our coverage in the New York Times, the Wall Street Journal, the Washington Post and more. We are a team of passionate, collaborative, authentic individuals who are dedicated to making renewable energy options more accessible and affordable to consumers. Headquartered in Boston, MA, with teams in Serbia, we are currently 120+ employees. Our team operates on a hybrid work schedule with 3 days of onsite collaboration. Click here to learn more about our company and our team. Energy Advisor EnergySage is a marketplace (think Airbnb, Expedia, etc.) that allows consumers to find and compare solar products and installers. The Energy Advisor is the primary point of contact for homeowners exploring home energy management systems (solar, storage, heating & cooling, EV charging, etc.). In this role, you will act as a trusted advisor, guiding consumers through the EnergySage shopping journey, empowering them with information to make confident decisions. Your work will have a direct impact on the environment and the consumer experience. This role offers a competitive base salary with additional opportunities for performance-based incentives. What You'll Do: Guide homeowners through their renewable energy options, providing clarity and recommendations aligned with their needs. Conduct informative consultations via phone or video conferencing, offering insights on product offerings, benefits, and the installation processes. Continuously enhance your advisory approach through feedback and learning from challenges. Maintain comprehensive knowledge of our product offerings, including features, benefits, and installation processes. Track and achieve performance-based metrics, ensuring consumers receive excellent guidance within a timely manner. Collaborate across teams to relay customer insights, identify improvement opportunities, and enhance the overall consumer experience. Build meaningful relationships with consumers and maintain regular follow-ups to support their decision-making process. Conduct targeted outreach to connect with homeowners actively exploring energy solutions. What We Look For: Ability to communicate clearly and effectively, influencing decisions through education and trust-building. Experience in consumer-facing roles with a passion for helping customers make informed choices. Metrics-driven with a focus on continuous personal and professional growth. Enthusiasm for renewable energy and home electrification solutions. Solar experience is helpful, but not required - what matters most is a genuine passion for sustainability and the ability to learn quickly. Strong collaboration skills to share feedback across functions and contribute to company-wide improvements. Confidence can sometimes hold us back from applying for a job - but we believe there's no such thing as a 'perfect' candidate. Even if you do not meet all of the qualifications above, we'd still love to hear from you. Tell us about the unique qualities you might bring in your cover letter. We are EnergySage As the leading online comparison-shopping marketplace for rooftop solar, energy storage, community solar, and financing, EnergySage is accelerating the adoption of clean energy by improving consumer access and affordability. Our user-friendly platform is built on the principle of consumer empowerment through unbiased information, transparency, and choice. As we grow and enter new markets, we seek team members who bring new perspectives, skills, and energy that will propel us to accomplish the challenging work we have ahead. Our Values Consumer First: Our top priority is to serve and empower consumers through transparency, equitable access to information, and personalized interactions. Better Together: We recognize that we gain and give more through collaboration, partnership, and diversity of experience and perspective. We respect one another and are inspired by what we learn and achieve together. Integrity: We take personal ownership and pride in doing the right thing. Our consistency, competence, and high standards earn the reputation of "trusted advisors" with all of our stakeholders. Substantive Impact: We are committed to effecting and sustaining positive environmental, social, and market transformations through creativity, innovation, and persistence. Iterative Excellence: Our intellectual curiosity and bias toward action drive us to continuously learn, evaluate, iterate, and improve. EnergySage is an equal opportunity employer and prohibits discrimination and harassment of any kind. Applicants from a broad range of backgrounds are encouraged to apply. #LI-Hybrid EnergySage

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