Job Description

Job Description

Job Description

Why Work for Gandara :

Explore the career pathways in Behavioral Health, Substance Use and Recovery, Community Based Clinical services, Adolescent and Family services, Adult Residential, Maintenance and Administration! Whether that is in an entry level or leadership role, Gandara will provide the tools and resources to better enhance your career growth. The opportunities are presented with the ability to transition your skills and experience in meeting the organizations mission. There is grand landscape of opportunities that supports the community we serve, so Join the Gándara team today!

Benefits:

• Retirement Plan 403(b)
• Health, Dental, Vision, Pet and Life Insurance
• Paid vacations
• Paid holidays
• 8 discretionary days
• Mileage Reimbursement

Additional Benefits:

• Career Growth Opportunities
• Culturally Diverse population
• Clinical Licensing Support

Job Title: Intensive Care Coordinator Supervisor

Work Location: Holyoke, Ma

*Bilingual Candidates Encouraged to Apply

*EOE M/F/D/V

*Union/Non-Union

Job Summary:

We're searching for an Intensive Care Coordinator to provide leadership for their portion of the Agency’s Children’s Behavioral Health Initiative, whose mission is to strengthen, expand and integrate a comprehensive system of community- based, culturally competent behavioral health and complementary services for children with serious emotional and behavioral health needs, along with their families.

Duties and Responsibilities:

• Support the Program Director in achieving program objectives.
• Ensures each staff is appropriately trained.
• Ensures that staff operate per program specs and guidelines and meet minimum quality care expectations.
• Provides as needed support to assigned supervisees. To include client contacts, behavioral observations and role modeling with youth and families.
• Provides administrative support as needed to direct care staff and the leadership team.
• In conjunction with the Supervisors and the Program Director, instructs new and existing staff regarding program requirements.
• Provides coaching for staff individually and at program specific meetings (treatment and administrative).
• Helps plan and conduct team meetings and trainings.
• Ensures support and crisis/emergency services are provided as needed for the youth/family.
• Provides face-to-face support to both staff and youth/families served.
• Reports and performs other duties as assigned by Director.
• Supports the Program Director with tasks designed to build morale and provide staff with the support needed so they can develop professionally.
• Will hold a caseload if needed depending on program needs.
• Evaluates programs’ data, including utilization trends, to ensure compliance and high quality service delivery and makes adjustments as needed for success of the program; providing feedback and suggestions to CBYCS Program Directors.
• Will supervise support staff assigned to their site or other sites as needed; i.e. receptionist, intake coordinators and triage screeners, including interns.
• Builds and maintains relationships with local referral sources and other stakeholders.
• Supports the hiring and ongoing evaluation of all program staff.
• Promoting Knowledge acquisition and skills development through various professional development opportunities
• Assisting personnel in transferring the skill and knowledge obtained in the classroom to their work in the filed
• Inputting data into the data management system
• Using data collection tools and forms
• Reading and interpreting reports
• Using data to improve performance

Minimum Qualifications:

• Master’s Degree in a human services field (preferred) and two years of experience working with the target population.
• Must possess an Independent license in social work/counseling (ex. LICSW)
• Wraparound work experience preferred.
• Experience with children and youth, strength-based, family centered and child focused services;
• Demonstrated ability to be innovative, creative, analytical and decisive in problem solving.
• Demonstrated communications, administrative and organizational capabilities.
• Ability to work effectively with diverse populations and community agencies: School Dept., DYS, Juvenile Court, etc.
• Understanding/willingness to be part of a Program that supports youth and families 24 hours per day, 365 days a year.
• Must have a driver’s license and availability of vehicle to support Program needs.

The Gándara Mental Health Center provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training

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